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Thank you for shopping with panchakshari. We are committed to providing you with quality products and excellent service. Please carefully review our refund policy below:
1. Damaged Packaging
- Do not accept delivery
- If the package is visibly damaged, torn, or tampered with upon arrival, notify our support team immediately and provide photographic evidence of the damaged packaging.
2. Unboxing Video Requirement
- To be eligible for a replacement, customers are required to record an unboxing video while opening the package.
Thank you for shopping with us. We are committed to providing you with quality products and excellent service. Please carefully review our refund policy below:
- Start before the package is opened.
- Clearly show the outer packaging, shipping label, and contents of the package.
- Highlight any damage, defects, or missing items.
Refund Process
Refund Process
No Refunds
Replacement
Replacements for damaged or defective products(S)
- If the package is undamaged but the product is defective, initiate a replacement request within 7 days of delivery.
- Replacement requests will only be processed if all required evidence, including the unboxing video, is provided.
- Replacement process will be processed with in 3 days after we receive the product
- No returns
Exceptions
- Replacements may not be processed if the unboxing video is missing or incomplete.
- Replacements are not applicable if the product is found to be damaged after delivery due to misuse or improper handling.
For further assistance, please contact our customer support team.